FAQs

How long does it take to ship my order?
Orders are usually shipped 1 to 2 business days after the order is placed and payment is received.

 

How long until I receive my order?
Standard shipping times vary from 1 to 5 business days depending upon destination. You can call or email for a tracking number and expected time of delivery.

 

What if I have any questions that are not answered on the website?
Call our toll-free number at 888-533-8277 Mon-Fri 8:00AM to 6:00PM EST

 

Do I need a pull style tarp?
Only if you have a pull style tarp system.

 

What length tarp do I need?
Tarp should be at least 2′ over the length of the truck bed.

 

What width tarp do I need?
Tarp should be at least 4′ shorter than the width where your system sits or measure where you want the tarp to lay.

 

Do I need a spline on my tarp?
If your tarp connects to the tarp axle without bolts going through grommets, then you will need spline.

 

How do I know which motor I need?
#13655 – Up to 26′ Bed

#13732 – Up to 34′ Bed

#13957 – 28′-38′ Bed

#15133 – 28′-45′ Bed (Heavy Duty)

 

What if I want my other order to ship faster than ground?
You will have the opportunity to select a different shipping method upon checkout. If you need additional assistance, please call 888-533-8277